The 80GB Zune has undeniable cool factor, given its big screen and built-in WiFi. But rather than trumping the competition, it falls in that gray area between the somewhat ho-hum iPod Classic and the rip-roaring iPod Touch. We applaud Microsoft for trying to make the hardware and software as un-Microsoft as possible, but even this second-gen model has some kinks that need working out. And although we love the wireless sync and recently upgraded song-sharing features, we hope future generations will include more practical WiFi features like a Web browser.
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